Submit a report
Use the form below or email support@ensoul.so directly.
✦ Report received. We review everything personally. For urgent matters,
email
support@ensoul.so with "URGENT" in the subject.
What you can report
- A being or generated response you believe violates our guidelines
- A companion transfer code containing harmful or illegal content
- A being published to the Being Index that should not be there
- Any content involving minors in a harmful context
- Any other safety concern related to Ensoul
Absolute limit
Any content involving the sexual exploitation of minors (CSAM) is prohibited without exception, on any surface and under any framing. Reports in this category are treated with highest priority and referred to the appropriate authorities.
Urgent matters
If you believe someone is in immediate danger, contact local emergency services. For urgent safety reports, email support@ensoul.so with "URGENT" in the subject line.